Our responsive Customer Service team is always ready to assist, to connect with the team, please use any of the most convenient options below:

Ring Us

Speak to our friendly Customer Service team on +441216616357/+441214616835

Our representatives are at your service: Mon-Sat: 8:00 am – 8:00 pm. 

Bank holidays: Closed

Drop Us an Email

Feel at liberty to drop us an email at: customersupport@direct-care.co.uk 

We aim to respond to emails within 24 hours, during busy periods, our response may be delayed.

Assistance And Guidance

At Direct Care, we are dedicated to delivering quality service. Your feedback is highly valued and can help us improve how we serve you. If, in the first instance, you have any concerns, do not hesitate to connect with us via your preferred contact method listed above. We pledge to address any grievances swiftly and effectively.